Tips & Alerts

  • Remember to keep the contact information in your One Love Rewards Account up to date at all times so you do not miss out on invitations to JTB events.
  • Use the physical address where you are located (not your host agency). This is very important for facilitating seminar/fam trip invitations, and shipping items you redeem from the One Love Rewards Store. Note that the JTB will not divulge this information to third parties.
  • The email address under which you are registered in your One Love Rewards Account is your unique identifier. When communicating with us, or when completing registration forms for seminars, fam trips, etc., make every effort to use this email address.
  • When registering for a fam trip, use YOUR address, not your host agency address. If air credit is applicable, it will be automatically sent to the address you entered on your fam registration form
  • Reminder – the deadline to record your bookings in your One love Rewards Account is the 15th day of the following month of your clients’ departure date. For example, if your clients are arriving in Jamaica in May, you have from the date the booking is confirmed until June 15th to record the information.
  • Your One Love Rewards Account will not accept more than two digits for number of guests. If you have more than 99 guests in a booking, consider breaking the numbers down into more than one entry so the system will accommodate the recordings.
GRADUATE THE WEDDINGS & HONEYMOONS COURSE
Become a graduate of the Weddings & Honeymoons Course within the Jamaica Travel Specialist Program and your next FAM trip Registration fee is on us.
You will not be able to move on to the Weddings & Honeymoons Course unless you have become a graduate of the main course.  Remember to put “FAMFREE” in the referral field in your account profile.
*Eligible to new graduates of the Weddings & Honeymoon course  as of May 27, 2020. Must graduate by June 30, 2020.
webinar training series with vip attractions & mbj airport
On June 3, at 2PM ET/1PMCT we will share an updates on VIP ATTRACTIONS & MBJ AIRPORT.  We are getting ready for your return and want to share all we can with you. Join us to learn and/or refresh your knowledge of JAMAICA! We are fully committed to the Travel Agent community and by working together, we will rise bringing visitors and smiles back to JAMAICA!
webinar training series with Bahia prinCIPE HOTELS & RESORTS
On July 1, at 2PM ET/1PMCT we will share an updates on BAHIA PRINCIPE HOTELS & RESORTS. We are getting ready for your return and want to share all we can with you. Join us to learn and/or refresh your knowledge of JAMAICA! We are fully committed to the Travel Agent community and by working together, we will rise bringing visitors and smiles back to JAMAICA!
ONE LOVE!  REGISTER HERE
sumfest postponed until july 18-24, 2021

Joe Bogdanovich, Chairman and CEO of DownSound Entertainment, promoters of the annual festival shared, “In consultation with the Office of the Prime Minister and the Ministries of Health, Tourism and Entertainment, we must sadly confirm the rescheduling of Reggae Sumfest 2020 to July 18th – 24th, 2021.

view past webinars
The Jamaica Travel Specialist Webinar series, brings our partners to you…our trusted travel agents.  Join us every 2 weeks for resort updates, tour operator promotions and attraction highlights.  We want to keep you informed and up to date with all that Jamaica has to offer.  CLICK HERE
snapshot guide 2020
In this section, please find our most recent “Snap Shot Guide” for Destination Jamaica aka ‘the cheat sheet’ covering topics such as; Adults Only Resorts, Resorts with Waterparks, Non Domestic Beer Availability, Public Transport Tips, and Sustainable News. FIND OUT MORE
RESTRICTION DEADLINE LIFTED
As of February 3, 2020 the deadline of the 15th has been lifted.
*Bookings entered after the 15th of the month post travel will be validated after September 30, 2020.
*Bookings entered after the 15th of the month post travel will ONLY be considered when tallying room nights that qualify for the One Love Affair. They will NOT be considered for monthly Top Booker or assessed points
*Bookings traveled before October 1, 2019 will not be considered for validation. RECORD YOUR BOOKING NOW

SEMINARS & FAMS  POSTPONED

Due to the COVID-19 outbreak, our seminars have been postponed.  New dates will be posted as soon as we are up and running again.  We can’t wait to see and share with you all that is new on our beautiful island.

we will rise together…

The COVID-19 outbreak has put us on pause, however it is just a pause, we will regroup and recover bigger and better than we ever were. In the mean time, we want you to smile and know we are here.  We will rise together and Every little thing will be alright

new online immigration form

 Jamaica now offers an online version of the Immigration and Customs Declaration form (C5) for arriving travellers at the island’s international airports.  The online form will enable passengers to be processed more seamlessly through the arrival process (Immigration and Customs) in the island. This will also lead to a reduction in waiting and processing times in both Immigration and Customs.