Tips & Alerts


  • Remember to keep the contact information in your One Love Rewards Account up to date at all times so you do not miss out on invitations to JTB events.
  • Use the physical address where you are located (not your host agency). This is very important for facilitating seminar/fam trip invitations, and shipping items you redeem from the One Love Rewards Store. Note that the JTB will not divulge this information to third parties.
  • The email address under which you are registered in your One Love Rewards Account is your unique identifier. When communicating with us, or when completing registration forms for seminars, fam trips, etc., make every effort to use this email address.
  • When registering for a fam trip, use YOUR address, not your host agency address. If air credit is applicable, it will be automatically sent to the address you entered on your fam registration form
  • Reminder – the deadline to record your bookings in your One love Rewards Account is the 15th day of the following month of your clients’ departure date. For example, if your clients are arriving in Jamaica in May, you have from the date the booking is confirmed until June 15th to record the information.
  • Your One Love Rewards Account will not accept more than two digits for number of guests. If you have more than 99 guests in a booking, consider breaking the numbers down into more than one entry so the system will accommodate the recordings.

Due to the COVID-19 outbreak, our seminars have been postponed.  New dates will be posted as soon as we are up and running again.  We can’t wait to see and share with you all that is new on our beautiful island.

Deadline restriction lifted...

As of February 3, 2020 the deadline of the 15th has been lifted.
*Bookings entered after the 15th of the month post travel will be validated after September 30, 2020.
*Bookings entered after the 15th of the month post travel will ONLY be considered when tallying room nights that qualify for the One Love Affair. They will NOT be considered for monthly Top Booker or assessed points
*Bookings traveled before October 1, 2019 will not be considered for validation.